Free Shipping over $55.99! The shipping day may delay to 15-60 days due to COVID-19! Hope be safe!

Shipping Information

1. Which cities do you deliver to?

We offer worldwide delivery for all the products. Like, Los Angeles County, Ventura County, along with parts of Orange County and Riverside County.  

2.How can I track my orders?

After the order is processed, you can contact us at toolcome@gmail.com. And we will notify you that orders have been shipped. Please be noted that we DO NOT offer cash on delivery.

3. How long will take for my order to be delivered?

We will ship within 72 hours you place your order ,it will ship from China and it usually takes 15-60 days to get your product. 

Please note: The US shipping day will delay within 15-60 days due to the coronavirus, and the US local logistic service delayed. Please take care for yourselves and be safe.

The shipping time consists of two sections - 

  • Processing Time: Verification of order details, sourcing, quality checks and packaging. All orders are dispatched from manufacturer within 72 hours after the order is placed and the payment is received. 
  • Shipping Time: The time taken to arrive to destination after dispatch from our warehouses. 

We use a high security checkout procedure on our site to protect both the customer and Toolcome. This extends our processing time to 5 days as we fully verify our customers and fulfil orders.

Following this your package will arrive between 15-60 business days depending on your geographic location and availability of stock. 

USA & Canada
Standard Secured Shipping & Insurance takes 1½ -6 Weeks for delivery (IF YOUR ITEM IS IN STOCK)

AUSTRALIA & New Zealand
Standard Secured Shipping & Insurance takes 1½ -6 Weeks for delivery (IF YOUR ITEM IS IN STOCK)

U.K & EUROPE
Standard Secured Shipping & Insurance takes 1½ -6 Weeks for delivery (IF YOUR ITEM IS IN STOCK) 

Others Countries
Standard Secured Shipping & Insurance takes 1½ -8 Weeks for delivery (IF YOUR ITEM IS IN STOCK) 

 *Note: on purchase, the customer must accept that these delivery times are estimates only, based on the average data from 10,000+ Orders. Some orders may be faster, or slower depending on the location of recipient and the fulfilment centre used*

4. Can I cancel my orders?

All orders are automatically processed and sent for shipment as soon as they are placed.  If order cancellation request is received within 12 hours of order placement AND the order hasn't been shipped yet, 10 % of your cancelled amount ($5 in normal) will be charged as cancellation fee. Once shipping arrangement is arranged, it cannot be cancelled.

5. Is the delivery service provided on Sunday and public holidays?

Sorry, we do not provide delivery service on Sunday and public holidays.

6. How much does the shipping cost?

The Shipping method Shipping Cost
Standard Shipping $5.99 when the cart value below $55.99
 Free Shipping Free shipping when the cart value over $55.99

7. Will I pay extra customs or tax?

The customers are responsible for any taxes, customs duties and fees levied by the jurisdiction to which the products are shipped, including but not limited to any sales or use tax, value added taxes or tariffs.

8. What can I do if I received a damaged or defective item(s)?

Contact customer support at toolcome@gmail.com and provide at least 1 detailed photograph and/or video. Once the issue is confirmed, we will reship a brand new item or replacement parts to solve the problem.