The NSSC provides general administrative, advisory, and transactional support for federal benefits programs to all NASA employees, calculates retirement estimates, and processes retirement packages.
If you are a NASA employee, please visit the NASA Employee Portal for more information.
In consideration of retiring employees on administrative leave, resources typically available only to NASA employees behind the NASA firewall are temporarily available below. Most of your questions can be answered with one of these guides or the information below.
This information may help you resolve questions you would otherwise contact the NASA Shared Services Center (NSSC) about.
NASA is experiencing a significant influx of inquiries due to the high number of upcoming retirements. Response times will be slower than normal. Please do not send repeated follow-ups, as that creates bottlenecks and further delays responses. All inquiries will be answered in the order received. Thank you for your patience.
FERS retirees with a retirement date on or before Dec. 31, 2025:
- Your annuity begins accruing Jan. 1, 2026.
- Your first payment is expected mid-February 2026.
- Because payments begin in February, your application is still considered timely even if it remains with the NSSC through late January.
- As long as your case reaches Payroll Review by February, there will be no delay in your annuity.
CSRS retirees with a retirement date on or before Jan. 3, 2026:
- Your annuity will accrue starting in January 2026, with the first payment mid-February 2026.
- Processing is still considered on time if NSSC completes its portion by late January, and your case reaches Payroll Review by February.
FERS employees retiring Jan. 1, 2026 or later and CSRS employees retiring Jan. 4, 2026, or later:
- Your annuity begins accruing Feb. 1, 2026.
- Your first payment is expected mid-March 2026.
- Applications can typically remain in HR review through February.
- As long as your package reaches Payroll Review by the end of February, your retirement payment will not be delayed.
VSIP payments will be issued with your final NASA paycheck. We do not expect any delays to VSIP payments. Even if your retirement application is not finalized by your retirement date it will not delay your VSIP.
Lump sum annual leave payments for employees retiring Dec. 28, 2025, through Jan. 10, 2026, are expected to be paid around Feb. 13, 2026. Even if your retirement application is not finalized by your retirement date it will not delay your lump sum leave payment.
All NASA issued payments, to include your last paycheck, VSIP, and lump sum leave, will be deposited into the same bank account used for your NASA payroll. Updates made in the Online Retirement Application (ORA) do not affect NASA payroll. ORA updates only apply to your future retirement annuity.
In Process/Not Started:
- The application is with the employee for action. The NSSC cannot move it forward until the employee completes required steps. This is the only stage at which an employee can adjust or make changes to their application in ORA.
In HR Review:
- Your application is actively being worked by the NSSC Retirement Services team. Thousands of retirements are in the queue, so please be patient. Once your application is in HR Review (or beyond) you cannot make any changes. If you have a change that needs to be made, submit a Web Inquiry to the NSSC.
In Applicant Review:
- The application is back with the employee for final certification. Once completed, the status will update to In HR Finalized.
In HR Finalized:
- The NSSC has completed its portion and will release the package to payroll.
In Payroll Review:
- Your application is no longer with NASA. It is with the Department of the Interior, Interior Business Center (IBC), NASA’s payroll provider.
- Applications typically remain in Payroll Review for about 30 days after your retirement date while payroll records close. IBC will then certify the package and submit it to OPM.
- Do not change your email address once you begin your retirement application. ORA does not allow email updates mid-process.
- Changing your email requires deleting your application and starting over, which can significantly delay your place in the queue.
- You may update your preferred email later in OPM Services Online once your case transfers to OPM.
Courts can issue orders that award benefits to legally separated spouses, former spouses, and children of current employees, former employees, and retirees under the Civil Service Retirement System (CSRS) and the Federal Employees Retirement System (FERS). NASA cannot advise an employee, an employee’s spouse, or an attorney on how to draft a court order to award CSRS or FERS benefits. This is the task of the attorneys involved.
The NSSC cannot provide estimates that would require speculation about future promotions, program changes, or any other non-factual information and does not prepare estimates for employees who are not close to retirement. Official computations are made by OPM only at the time benefits become payable.
If you are involved in a divorce, legal separation, or annulment, you should provide the NSSC with a copy of your court order to expedite the processing of your retirement in the future.
Action required: Mail a court-certified copy of the court order to the address below and upload a copy in your ORA account:
- Attention: Retirement Services
NSSC
Bldg 1111, Jerry Hlass Rd
Stennis Space Center, MS 35929
