A week after Emily “Emiru” Schunk was assaulted by an alleged fan at TwitchCon 2025 in video that quickly went viral online, the Amazon-owned platform is still trying to turn the page and the cosplay streamer is still accusing it of not doing enough in the aftermath of the incident. “The investigation’s still going on but it’s been a huge mess because of all the delays and refusal to work with the police,” she said over the weekend, just a couple of days after Twitch CEO Dan Clancy apologized for the company’s response to the controversial lapse in security at its annual event.
Twitch has been in damage-control mode ever since a video showing a man walk cut in line at a meet-and-greet, walk up to Emiru, grab her, and try to kiss her exploded across social media. The incident came just a month after high-profile streamers had already shared reservations about attending TwitchCon this year over safety issues, and Twitch has been widely criticized for its follow-up to the assault. While Twitch said it was doing everything possible in the aftermath, Emiru has repeatedly claimed otherwise.
First, I want to be upfront and take accountability for the security incident that occurred during Emiru’s Meet and Greet. It shouldn’t have happened and we take that very seriously. We failed, both in allowing it to occur, and in our response following. We mismanaged our…
— Twitch (@Twitch) October 24, 2025
That happened again over the weekend after Clancy put out a second statement on the TwitchCon 2025 fiasco. “We failed, both in allowing it to occur, and in our response following,” he wrote in a statement on X late last Friday. “We mismanaged our communications about the incident, and that includes the comments I made. I apologize to Emiru for all that took place.”
Clancy promised a “complete analysis of the incident that took place” and a “comprehensive review of overall event safety and security” at events like TwitchCon in general. He also mentioned listening to feedback about concerns over the number of disruptive IRL streamers at the show and issues with accessibility for certain events (a Twitch Rivals competition did not have a wheelchair ramp to allow one of the winners to accept their award on stage).
The executive’s second attempt to reassure everyone that Twitch had heard and understood their concerns didn’t go much better than the first. “This coming from the official twitch account and not Dan’s and being retweeted tells me everything I need to know,” responded Amber “Paladin” Wadham.
Emiru bans herself from TwitchCon
During a livestream over the weekend, Emiru responded with new allegations that Twitch hadn’t been as helpful in the wake of the assault as it has first publicized. “What I was wrong about was they were not cooperating with law enforcement investigations,” she said. “I found that out on Monday when I got a phone call from the San Diego police and they were talking to me and they basically said, ‘Hey, we can’t really do anything right now because [Twitch] apparently know[s] the name of the guy, but they’re not giving it to us until a warrant goes through.’ Which if you know anything about that stuff, it usually takes a while even if it’s expedited.”
She said her lawyer told her that Twitch was probably withholding the name out of fear that the individual could sue, with the result being that there was effectively little likelihood of the suspect ever getting charged, especially if they were only in-town for the event and had already left the jurisdiction. Emiru added that Twitch has since given the name over to police after an anonymous tip came in from someone claiming to have been in contact with the suspect, but that it’s still unclear what will happen next.
“The investigation’s still going on but it’s been a huge mess because of all the delays and refusal to work with the police,” she said. “It’s ongoing, I can’t say too much about it, but obviously I ran this by my lawyer.” In the meantime, Emiru said she’s hoping for “some kind of public resolution” so that the event isn’t just eventually “swept under the rug.” She’s also not planning to attend TwitchCon ever again, and isn’t sure about other conventions either.
