OnePlus has released its OxygenOS FAQ for November 2025, addressing common issues reported by users after recent software updates. The company says the FAQ is based on frequent feedback related to bugs, feature behavior, and system compatibility.
One of the key issues covered is NFC payments not working after upgrading. OnePlus confirms that the cause has been identified. Users experiencing this issue are advised to update their phone to the latest software version, which includes the fix.
Another problem affects Live Alerts, where map navigation does not display after an update. OnePlus explains that this is due to a temporary compatibility issue between Live Alerts and third-party navigation apps. Until compatibility is improved, navigation status may not appear within Live Alerts.
Some users reported that tapping the desktop widget menu results in no response. OnePlus acknowledges this issue and says optimization work is ongoing. As a temporary solution, users can go to Settings, open Apps, select App Management, tap the three-dot menu, choose Show System, search for “Shelf,” then disable and re-enable it.
Network issues related to Airtel SIM cards have also been highlighted. Users may experience unusable 5G service or complete signal loss. OnePlus confirms the cause has been found and states that a fix will be rolled out in the next software update.
Another reported issue is wallpapers disappearing after upgrading. OnePlus apologizes for the inconvenience and says the problem has been identified. A fix will be delivered as soon as possible in a future update.
Users have also noticed differences between the lock screen display and preview of the Flux theme after upgrading. OnePlus confirms this is a known issue and will be corrected in subsequent updates.
The FAQ also mentions that the double-click power button shortcut for opening the camera may turn off or appear greyed out after restarting the phone. A permanent fix is planned, but users can manually re-enable the feature by going to Settings, Accessibility and convenience, Power button, and selecting the camera option for double-click.
Lastly, OnePlus addresses reports of the keyboard overlapping the navigation bar. The issue has been traced to the app itself, and a fix is planned for an upcoming update.
OnePlus says it is actively monitoring these issues and will continue to release fixes through future OxygenOS updates.
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